Title:  Quality Assurance Operations Manager

About us

We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives.

We are a purpose-driven company, and we want your day to day to have a positive impact on our communities and planet. We are proud to be B Corp certified. However, forming part of the solution also comes with great responsibility: to be a force for change towards a more sustainable world.

Do you want to join the Challenge?

What are we looking for?

We are looking for a Quality Assurance Operations Manager. 

What are we offering?

By joining Isdin, you can change the life of a lot of people worldwide. 

In addition, we offer some interesting benefits, what makes us a top employer company:

Flexible entry hours and home office policy. 
Private medical insurance.
Discount in our employee store. 
Wellness benefits.
Christmas lot with several products.

What will your challenges be?

• Manage workload distribution, define operational objectives, and ensure consistent alignment across product quality standards.
• Supervise the overall quality operation processes: Change Controls, Deviations, CAPAs, OOS/OOT investigations, and Quality Agreements.
• Ensure compliance across GxP domains (GMP, GDP, GLP, GCP, GVP) in close coordination with internal departments and global subsidiaries.
• Support internal and external audits (contract manufacturers, suppliers, CROs, and distribution centers).

Are you the one we are waiting for?

Minimum of 7–10 years of solid experience in Quality Assurance / Quality Operations.
Demonstrated hands-on experience managing complex investigations, deviation handling, CAPA programs, and product quality complaints.
Proven track record in direct interlocution and dispute resolution with external manufacturers (CMOs / CDMOs / suppliers).
Experience leading Root Cause Analysis (RCA) methodologies and continuous improvement projects.

Equal Employment Opportunities Employer

At ISDIN, we care above all about the talent you bring. That is why, throughout the recruitment process, we will respect the principle of equal opportunities, refrain from any kind of discriminatory attitude while always fostering our respect for people.