Title:  Omnichannel Medical Engagement Specialist

About us

We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives.

We are a purpose-driven company, and we want your day to day to have a positive impact on our communities and planet. We are proud to be B Corp certified. However, forming part of the solution also comes with great responsibility: to be a force for change towards a more sustainable world.

Do you want to join the Challenge?

What are we looking for?

We are looking for an Omnichannel Medical Engagement Specialist. 

What are we offering?

By joining Isdin, you can change the life of a lot of people worldwide. In addition, we offer some interesting benefits, what makes us a top employer company:

- Flexible entry hours and home office policy.
- Private medical insurance.
- Discount in our employee store.
- Wellness benefits.
- Christmas lot with several products.

What will your challenges be?

• Lead the implementation of an integrated omnichannel strategy for the medical sales channel, ensuring a seamless and consistent customer experience across all touchpoints, including digital channels and traditional medical visits.  
• Develop and coordinate the communication strategy for virtual medical sales visits (long-term).  
• Collaborate with cross-functional teams (Medical Sales, Community, Marketing, Medical Marketing, Social, Relationships), leverage digital platforms and tools, and drive data-driven decision-making to optimize channel performance and achieve business objectives.  
• Play a crucial role in fostering innovation and promoting a customer-centric approach to improve relationships and engagement rates with the medical community.  
• Define and develop key KPIs to measure the effectiveness of omnichannel initiatives and to support data-driven decision-making.  
• Support and develop strong relationships with external partners, such as digital agencies and technology providers, to stay updated on best practices and emerging trends in omnichannel marketing.  
• Monitor and analyze channel performance, customer engagement, and market trends to identify opportunities for improvement and growth.

Are you the one we are waiting for?

• Experience: More than 3 years in a similar position. 
• Education: University Degree in Marketing, Business or any other related fields.
• Languages: English upper-intermediate (B2)
• IT: Experience with AI highly desired. 

Equal Employment Opportunities Employer

At ISDIN, we care above all about the talent you bring. That is why, throughout the recruitment process, we will respect the principle of equal opportunities, refrain from any kind of discriminatory attitude while always fostering our respect for people.