Title:  Customer Care Technician Love Isdin

About us

We are an international dermocosmetic company with a clear purpose: Inspire everyone we touchtoenjoy healthy, happy, beautiful lives.

We are a purpose-driven company, and we want your day to day to have a positive impact onourcommunities and planet. We are proud to be B Corp certified. However, forming part of thesolutionalso comes with great responsibility: to be a force for change towards a more sustainableworld.

Do you want to join the Challenge?

What are we looking for?

We are looking for a Customer Care Technician Love Isdin.

What are we offering?

By joining Isdin, you can change the life of a lot of people worldwide.
In addition, we offer some interesting benefits, what makes us a top employer company:

• Flexible entry hours and home office policy.
• Private medical insurance.
• Discount in our employee store.
• Wellness benefits.

What will your challenges be?

• Coordinate Isdin Talks, Innovation Summits, sales carts, and challenges with the Spanish Community / Love Isdin.
• Calculate customer rewards (€ and points): challenges, Kahoots, and event attendance.
• Assign points to customers and process customer credits.
• Process sell-out experience credits.
• Launch the LIPS program.
• Manage incidents with the Call Center: escalation process.
• Coordinate with Love Isdin and the Community.

Are you the one we are waiting for?

• Education: University Degree or Higher Education Diploma
• Experience: Customer Service Back Office or Supply Chain area
• Languages: 
• IT: Advanced level in Excel, SAP, CRM

Equal Employment Opportunities Employer

At ISDIN, we care above all about the talent you bring. That is why, throughout the recruitment process, we will respect the principle of equal opportunities, refrain from any kind of discriminatory attitude while always fostering our respect for people.